The customer is responsible for paying all return and/or replacement freight after the third year following the date the mat was purchased.ĭollamur reserves the exclusive right to consider all warranty claims submitted by its customers and to make warranty claim decisions on a case-by-case basis in the sole discretion of the company.
Dollamur will pay 50% of the return and/or replacement freight if the valid warranty claim is made during the second or third years after the mat was purchased.
Dollamur will pay 100% of the return and/or replacement freight if the valid warranty claim is made during the first year after the mat was purchased.
Return and replacement freight of any valid warranty claim is covered as follows: The Warranty does not cover any cosmetic changes to the mat, such as scuff marks, denting or compression from handling or storage, and any fading or marring of the mat. The Dollamur Warranty is subject to normal wear and tear of the mat with normal use.
The mat has not been subjected to vandalism, misuse, neglect, accident, extended improper storage, nor has the mat been altered in any way.
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The mat has been subjected to normal use for which the mat was intended, and the mat has been cared-for on a regular basis per the Care & Handling Manual instructions.
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The mat was received and installed in full accordance with the Care & Handling Manual provided with the mat delivery and available online at.
The determination of repair or replace will be the sole responsibility of Dollamur. Dollamur reserves the right to determine if a defect is caused by workmanship, material, or some other reason. Dollamur has the option to repair or replace a mat during the warranty period. Home Sports Mats - 1-Year Limited Warranty 100% repair or replacementĪll Other Products - 1-Year Limited Warranty 100% repair or replacementĭollamur warrants that its products will be free from defects in materials or workmanship with proper installation and normal use and care for the warranty period stated above. GymTurf Indoor Sports Turf - 3-Year Limited WarrantyĬarpet-bonded Sports Mats - 3-Year Limited Warranty 100% repair or replacement Swain Martial Arts Mats - 10-Year Limited Warranty
100% repair or replacement in years 1, 2, 3.
The Dollamur Warranty period for each type of product is as follows:Ĭustom Vinyl Sports Mats - 5-Year Limited Warranty Dollamur Limited Warranty - Revised 12/2017ĭollamur Sport Surfaces (“Dollamur”) offers a limited warranty on all of its products (“Dollamur Warranty”).